OUR STORE

Equivalenza

Donkersteeg 24,
Gent 9000 - Belgium

OUR STORE

Equivalenza

City2 Mall, Rue Neuve 123, 1000 Brussels (Metro floor, opposite Kruidvat)

Gent

Donkersteeg 24, 9000 Gent

Timings:
Monday till Saturday – 10:00 till 18:00
Sunday (First Sunday of the month) – 12:00 till 18:00

Email: gent.equivalenza@gmail.com

Brussels

City2 Mall, Rue Neuve 123, 1000 Brussels (Metro floor, opposite Kruidvat)

Timings:
Monday till Friday– 10:00 till 19:00
Saturday – 10:00 till 19:30
Sunday - Closed

Email: city2equivalenza@gmail.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is there a minimum order?

Yes, the minimum order is €17.95.

What are the shipping costs?

Shipping costs are €9 upto a weight of 2 kgs. For heavier package the rates are subject to change.

Do you deliver to all of Belgium?

Yes

How can I find out the status of my order?

If you want to know the status of your order, you can access the website of our logistics provider with the order reference number. We ask for your patience during these days as, due to the current situation, some orders may experience delays in transport.

How long will it take for my order to arrive?

All orders are processed within 1-3 business days (Monday-Friday, excluding holidays). It is estimated that it will take between 2 to 3 business days to deliver the package at the shipping address. We will do everything possible to deliver your order as soon as possible. We are not responsible for delays caused by the courier company or factors beyond our control.

What are the return conditions?

Due to the specific category of our products, there are no return or refunds.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS