Equivalenza
City2 Mall, Rue Neuve 123, 1000 Brussels (Metro floor, opposite Kruidvat)
FREQUENTLY ASKED QUESTIONS
Yes, the minimum order is €17.95.
Shipping costs are €9 upto a weight of 2 kgs. For heavier package the rates are subject to change.
Yes
If you want to know the status of your order, you can access the website of our logistics provider with the order reference number. We ask for your patience during these days as, due to the current situation, some orders may experience delays in transport.
All orders are processed within 1-3 business days (Monday-Friday, excluding holidays). It is estimated that it will take between 2 to 3 business days to deliver the package at the shipping address. We will do everything possible to deliver your order as soon as possible. We are not responsible for delays caused by the courier company or factors beyond our control.
Due to the specific category of our products, there are no return or refunds.